Usborne Books & More has a huge catalog which means that you have amazing books to share with kids of all ages and interests. However, it also means that there is A LOT to learn. Here are some tips to help.

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BENEFITS OF KNOWING YOUR PRODUCT

• Means you can match kids’ reading levels and interests to books they will love.

• Increases your sales when you are knowledgeable about your product.

• Find great books for the kids in YOUR life.

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Basic Product Knowledge Recipe

Ingredients:

1 catalog

A UBAM website

As many books as you can put your hands on

Some training videos

A network of amazing and knowledgeable consultants

 

Directions:

1. Get to know your catalog. Read your catalog cover to cover. This will not only familiarize you with the books but also how to help customers find what they are looking for.  

2. Explore your e-commerce website (consultant id myubam.com). Look through the different categories on the right hand side bar.  Try searching different subjects and titles in the search bar. Look at some of the reviews.

3. Read the books in your kit (ideally with children).  The books in your kit have been carefully selected to represent the best-selling series in the collection.

4. Find ways to see more books. Attend local meetings, ask to visit a nearby book fair or booth event. The best way to get to know the books is bt experiencing them. When you have free books to order, try to get books from series you don't have and for all different ages. 

5. Watch Product Knowledge Videos.  There are lots of videos out there. The ones below are focused on getting you familiar with what makes the books unique and on the most popular series.  

6. Reach Out. Join the Fam Product Knowledge Facebook group, search for previously asked questions on Facebook pages and ask for support.

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